ANSWERS TO THE MOST FREQUENTLY ASKED QUESTIONS REGARDING THE SPOT-NOT CAR WASH FRANCHISE PROGRAM

 
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The following questions and answers are designed to help you accurately assess our franchise and to make a fully informed decision concerning our business opportunity. We have outlined your cost and responsibilities as a Spot-Not Car Wash Owner, as well as several of the support systems we provide.

1. Q. What type of franchise is available?
A. The individual franchise for a new location, and the development agreement for opening multiple locations in a designated territory.

2. Q. What will the franchise cost?
A. The initial franchise fee for an individual unit is $25,000 with 50% payable at the time the Franchise Agreement is signed. The fee for multiple locations is discounted according to the following schedule:
First Spot-Not Car Wash Facility $25,000
Second Facility $20,000
Third Facility $15,000
Fourth and each additional Facility $10,000
Owners of currently operating car wash businesses who wish to convert their businesses to Spot-Not Car Wash facilities may qualify as affiliate franchise owners. The fee for each affiliate franchise is $7,500.

3. Q. What are the initial costs?
A. There is a wide range, depending on cost of real estate and many other factors. The approximate estimated cost of owning an average-sized individual Spot-Not franchise breaks down as follows:
Franchise Fee $ 25,000
Real Estate (lease or purchase) 6,000 - 350,000
Architectural Drawings 6,000 - 12,000
Insurance (annual premium) 2,500 - 7,500
Facility & Site Improvements 250,000 - 400,000
Equipment 277,100 - 375,000
Signs 16,000 - 18,000
Utility Security Deposits 2,000 - 8,000
Fixtures, Operational Supplies & Tools 8,200 - 12,000
Training (food, travel & lodging) 3,200 - 5,100
Grand Opening Advertising *2,500
Working Capital (minimum) 27,000 - 81,000
TOTAL $ 625,500 - 1,296,100
* Franchisor will match this figure by spending an additional $2,500 on advertising in your market for Grand Opening.

4. Q. Does Franchisor offer finance programs?
A. Yes. A major lending corporation has joined with the Franchisor to provide a source of financing for franchise owners through the SBA Guaranteed Loan Program. Equipment leasing is an option available through a national franchise finance company.

5. Q. Are equipment and supplies competitively priced?
A. Yes. All equipment and supplies have been specially selected and developed to be compatible with the Spot-Not Car Wash concept. At the same time, we are concerned about maintaining low prices so as to allow as many people as possible the opportunity to afford their own Spot-Not Car Wash business.

6. Q. Must I buy my equipment and supplies from you?
A. Our exclusive car-washing and No-Spot® Rinse equipment are essential to the Spot-Not concept and must be purchased from us. Signage must be purchased from franchisor approved sources. Items necessary for the operation of your business may be purchased from individual dealers, distributors, and/or manufacturers as long as specifications meet franchisor standards. However, in most cases our purchasing power can provide you with the most favorable pricing on products compatible with our concept.

7. Q. What is the charge for continuing service and royalty?
A. Continuing service and royalty fees are calculated and remitted weekly on total gross receipts exclusive of sales tax.
Percentage
From All Spot-Not
Facilities
One Spot-Not Car Wash Unit
5%
Two Spot-Not Car Wash Units
4.75%
Three Spot-Not Car Wash Units
4.5%
Four Spot-Not Car Wash Units
4.25%
Five and More
4%

For affiliates, the royalty is charged according to the following schedule:
Percentage
From All Spot-Not
Facilities
First year as a
Spot-Not Car Wash
2%
Second year as a
Spot-Not Car Wash
3%
Third year as a
Spot-Not Car Wash
4%
Fourth year and thereafter
5%

8. Q. What about advertising?
A. Building recognition of the Spot-Not Car Wash name and reputation is an essential ongoing objective that benefits everyone. For this purpose, each franchise owner contributes 1 % of gross receipts into the Advertising and Development Fund. In addition, franchise owners will be required to spend not less than 3% of gross receipts on local advertising, with franchisor's guidance.

9. Q. Where may l locate my Spot-Not Car Wash?
A. You may designate where you wish to locate, so long as it does not infringe upon any other Spot-Not Car Wash. Naturally, the more flexible you are, the quicker a location can be found.

10. Q. May I find my own location?
A. Yes, subject to franchisor's approval. We are obligated to undertake site selection activities on your behalf and within 120 days shall submit in writing to you for consideration two or more sites acceptable to us.

11. Q. Will my territory be protected?
A. Yes, each franchise owner is allotted an area in which no other franchise is awarded.

12. Q. Do I receive training by Franchisor?
A. Initial training consists of three phases. In the first phase, prior to opening of the car wash, franchisor will provide ten days of on-the-job training at a designated training location. The second phase consists of three and one-half days of management training at the franchisor's corporate office prior to your car wash opening. The third phase is a three and one-half day technical training course held at the corporate office approximately three to six months after your Spot-Not Car Wash opens for business. You and/or your designated manager or employee must successfully complete the three phase training. Although franchisor will not charge specific tuition or training fee, you are responsible for the salary, travel and living expenses incurred by the attendees.

13. Q. Do I receive assistance in opening my business?
A. Yes. In addition to your initial training period, a field consultant will work with you in your market for five days during your first month of operation.

14. Q. What form of continuing operational guidance will l receive?
A. First of all, you will receive the Spot-Not Car Washes Operations Manual which covers many important facets of your business. As the manuals are updated, revisions are made available to you. Periodically, you will receive company newsletters containing useful management information and bulletins which spotlight important happenings. You will also receive periodic visits by a field consultant who will consult with you and offer useful advise and counsel on such system elements as identity, quality, customer convenience, product information, advertising, recordkeeping, training, communication and incentives.

15. Q. Do I receive guidance on the purchase of inventory and supplies?
A. Yes. Our Operations Department evaluates suppliers based on their ability to provide products that equal or exceed our specifications and high quality standards, in sufficient volume and at the lowest competitive prices and recommends these sources for your use.

16. Q. Does Franchisor have forms and business aids I can use?
A. Yes. We have designed a complete variety of forms for inventory control, daily and weekly sales, payroll registers, and other business aids vital to the correct and efficient operation of your unit. You'll also receive ads, flyers, and other marketing materials which have been professionally prepared to promote your business.

17. Q. Who decides what prices I will charge for services?
A. You do; however, we will provide you will guidance which will help you with suggestions in this area.

18. Q. Can I sell my Spot-Not Car Wash franchise?
A. Yes. Your business can be sold to any buyer approved by the company. There is a transfer fee for administration, legal, and training expenses to effect the transfer and, if requested, we will offer your business for sale for a sales commission.

19. Q. What is the term of my franchise agreement?
A. The basic term is 10 years. You may renew for two additional 5-year terms at the then-current agreement terms with no additional franchise fee.

20. Q. How long before I get my Spot-Not Car Wash business started?
A. That depends on a number of variables, including selecting a desirable location, zoning issues and the number of prospective franchises on our waiting list. We estimate that it will take 12 months after acquisition of the property.

21. Q. I would like to study your Franchise Agreement. Will you send me one?
A. Our Franchise Agreement was developed by attorneys and specialists in franchising and is a valued document which we do not indiscriminately distribute. Following the procedure outlined in Question 22, we will be happy to provide you with a copy of the Uniform Franchise Offering Circular (UFOC) which includes a copy of the Franchise Agreement.

22. Q. How do I get started?
A. First, fill out the Franchise Evaluation Form and submit to us. Upon receipt of the application, we will provide you with a copy of the Uniform Franchise Offering Circular (UFOC) and contact you to set up a personal meeting with a franchise sales consultant. After we have had an opportunity to meet each other and the necessary disclosure requirements have been met, the Franchise Agreement may be executed.

We have attempted to answer the commonly asked questions about Spot-Not Car Washes. We are sure you must have a few we haven't covered, so please feel free to ask our representative any questions at all. Thanks for your interest. You may reach us by calling (417) 831-1515 or (800) 682-7629.

 

 

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